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Summary

After installing a new version of iX Plan it installs alongside a Sentinel LDK which then gives an unknown error everytime the software opens.


In-Depth

iX Plan comes with USB (HASP) Hardware protected dongle. In order to run iX Plan the dongle needs to install a driver.

Please make sure you are installing and running the latest version of iX Flight. You can find it for download here: https://www.phaseone.com/download-categories/geo-software/

If the error message is about the dongle support, please reinstall the HASP driver. For this please open the power shell and enter: the following command and press enter: .\haspdinst.exe /i