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Summary

Phase One technical support can provide assistance with nearly any Phase One or Mamiya-Leaf digital product.  However some older cameras and backs have reached end of life for service and maintenance. For world wide service contact your local Phase One or Mamiya-Leaf partner.

In-Depth

Currently supported for technical support and repairs:

Software

  • Capture One (Only for owners of Phase One hardware)
  • Phase One SDK
  • iX Capture / Mobile
  • iX Plan
  • iX Flight

Hardware:

Phase One - Digital backs:

  • IQ series (All versions)
  • P+ series

Phase One - Cameras and Lenses

  • Phase One 645 (all types)
  • iXG (all types)
  • iXR
  • iXM / iXM-RS (all types)
  • iXU / iXU-RS (all types)
  • iXA / iXA-R (all types)
  • Phase One lenses (all types)
  • Schneider lenses (all leaf shutter versions with M645 fitting)

Leaf - One shot backs

  • Credo (all types)

Mamiya - One shot backs

  • M18, M22 and M31

Mamiya - Cameras and Lenses

  • Mamiya 645AFDIII
  • Mamiya DF
  • Mamiya DF+

 

 

 

The following products are End of Life and cannot be repaired by Phase One.  Technical support can be given but might be limited: Software:

  • Phase One Image Capture (all versions)
  • Leaf Capture (all versions)
  • Microsoft Expression Media (version 2)
  • Phase One Media Pro (all versions) - technical support can be provided for existing license holders. However the software is no longer sold or under development.

Hardware

Phase One:

  • H Series (All versions)
  • P series
  • FX / FX+ Scan backs
  • PowerPhase
  • PhotoPhase
  • Studio Kit

Leaf

  • DCB (All Types)
  • Volare (All Types)
  • C-MOST (All Types)
  • Valeo (All Types)
  • Valeo (All Types)
  • Aptus (all types)
  • Aptus S (all types)
  • Aptus-II (all types)
  • AFi
  • AFi-II

Rollei

  • DB20p (Camera back only)

Mamiya

  • Mamiya ZD Camera
  • Mamiya ZD Camera back
  • DM22, DM28, DM33, DM40, DM56 and DM80

Mamiya Cameras

  • Mamiya 645AF
  • Mamiya 645AFD
  • Mamiya 645AFDII
  • Mamiya RZ
  • Mamiya RB
  • Mamiya 645 (None-Auto Focus, such as: PRO, E, M and Super)
  • Mamiya 6
  • Mamiya 7 and 7II
  • Mamiya C series

Some service can be provided for camera bodies and lenses by 3rd party, contact info below.

Related Articles and Links

For service North America, contact Precision Camera Works at www.precisioncameraworks.com

For service in Europe, contact Bo Delborg at SigTek www.sigtek.webnode.se

For service in Asia, contact Mamiya Digital Imaging at www.mamiya.co.jp

Keywords: Help; Support; Service;